You can get your money back for any product you buy from www.zuvesoft.com within 30 days of purchase if it doesn’t work when you get it, shows up broken, isn’t what you asked for, or is still in its original package. zuvesoft reserves the right to test any “dead on arrival” products. To get a refund, you need to ask for a return by calling our customer service team on their free number.

If an order arrives broken or not to your liking, you have 30 days from receipt to send it back. Before picking up packages, check for external damage. If you open it and discover that the contents are damaged, inoperable, or not what you ordered, call our customer care team immediately. We will send you a new one or refund your money, including what you paid for shipping, if applicable. If we are unable to exchange it, we will give you a full refund.

We will arrange a pickup when you request a return or replacement after your package has been shipped. Make sure to return everything that comes with it – educational materials, flyers, warranty cards, free gifts, accessories and packaging. Our delivery partner will give you a receipt. Keep it safe – you might need it if you have to get in touch with us later.

The customer must ensure that any damaged or altered packaging will not be accepted. If, upon opening the package, the customer discovers that the product is damaged, damaged, or as ordered, he/she should immediately contact the zuvesoft customer service team and report the problem. The Company will arrange for replacement or refund, where defective or incorrect products cannot be replaced

Standard refund and exchange policies apply to returns or exchanges. If a return or replacement is requested after the item has been shipped, the Company will process the item. The customer must cooperate fully in returning all books, magazines, warranty cards, accessories, free gifts and packages included with the product. At the time of pickup, the customer will receive a receipt from the exporter, which should be kept for any future transactions with the company.

zuvesoft complies with mail order regulations for products sold through www.zuvesoft.com, in accordance with United States Federal Trade Commission guidelines. If you have any concerns or suggestions, please do not hesitate to contact us via email at info@zuvesoft.com. We are here to help you with any issues or queries that you may have.